QNAP Newsroom

Taipei, Taiwan, May 12, 2017 - QNAP® Systems, Inc. is committed to the protection of the privacy and data security of our users. The QNAP Cyber Security Team actively and regularly performs security checks on all QNAP NAS systems and recently identified an attack that possibly exploits known vulnerabilities in earlier QTS versions. Malware can then be downloaded and executed, which in turn installs a QTS 4.2.5 build on the compromised system. This malware may potentially result in unauthorized access to NAS data.

To ensure data security, QNAP strongly recommend that users immediately install Malware Remover 2.1.2 on their QNAP NAS. Malware Remover 2.1.2 can detect and delete malware on your NAS. After running Malware Remover 2.1.2 and confirming the malware is removed from your NAS, update your NAS to the latest version of QTS available for your NAS, and change the passwords for all NAS users. You can learn more about this vulnerability at QNAP Security Bulletins.

Installing Malware Remover 2.1.2

1. Log on to QTS as administrator.
2. Open the App Center and then click the Search icon.
3. Type “Malware Remover” and then press ENTER. The Malware Remover application appears in the search results list.
4. Click Install.